Role: Prototyper | 2012 → 2013
Barclays | Document Management App
Responsibilities:
Design, prototyping, and definition of user flows for a consumer-facing document-management application focused on simplifying how users track, organize, and access their important documents.
Context:
The goal was to design and prototype a cloud-based document-management solution that would allow users to store, organize, and quickly retrieve their essential documents, offering a smoother, more intuitive alternative to traditional digital storage tools.
Approach
Discovery
Before development, user workshops were conducted to understand:
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How and why users currently keep track of their documents
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What slows them down or creates frustration
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The key moments where guidance or reminders are needed
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Real-world usage patterns and context of use
These insights helped map existing journeys and define the personas.
Sketch & Flows
Based on the research, several sketches were produced to:
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Explore different layout and interaction ideas
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Envision how document tracking could fit seamlessly into everyday routines
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Push the concept beyond simple storage into real assistance
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Consider features such as reminders, alerts, and notifications
Users were clear: they wanted more than a digital “storage box.” They wanted a tool that supported their lifestyle and administrative responsibilities.
Wireframes
Wireframes were then created to:
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Represent the core screens and the overall workflow
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Validate the steps of the user journey
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Gather early feedback
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Ensure the structure matched the identified use cases
This phase clarified key screens, aligned the team on priorities, and established a strong foundation for visual design.
